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MB2-423, CRM 3.0 Applications is an exam being offered by Microsoft for people who are looking to obtain a certification of Microsoft Dynamics CRM 3.0 Applications. MB2-423 exam basically focuses on ways of learning to use and efficiently enforce the applications module in Microsoft Dynamics CRM 3.0 and utilizing the application terms to transmit solutions to peers. The exam MB2-423 counts as credit towards
1. Microsoft Certified Business Management Specialist
2. Microsoft Certified Business Management Solutions Specialist Applications for Microsoft Dynamics CRM
3. Microsoft Certified Business Management Solutions Specialist Developer for Microsoft Dynamics CRM
The exam comes with 60 questions all of which are multiple choice and multiple answer questions and 70 percent is set as passing rate. Candidates are allowed 120 minutes to take this exam that uses Microsoft Dynamics CRM 3.0. This is a proctored exam and is available to be taken in English, Dutch, French, German, Italian, Japanese, Russian, Spanish, Portuguese, Chinese and Danish.
The MB2-423 exam questions basically focus on the following areas:
� Microsoft Dynamics CRM basic ideas
Holder of 13 percent weight age in the exam, this topic comprises of the following sub topics: Accounts and Contacts and Outlook Client
� Sales Supervision
Holder of 30 percent importance in the actual exam, this topic comprises of: Life cycle of Sales Overseeing, Lead Supervision, Conducting the sale, outcome of sales and overseeing sales.
� Marketing Automation
Holder of 22 percent weight age in the actual exam, this section comprises of the topics of: Life cycle of Marketing Automation, Devising and Marketing Campaign, Building campaign and Execution of it along with Overseeing Responses.

� Service Supervision
Holder of 20 percent importance in the actual exam, this topic consists of the sub topics of: Service Supervision life cycle, Contract Supervision, Case Overseeing, Establishing a Knowledge Base and Overseeing Service Queues.
� Service Scheduling
Holder of 15 percent weight age in the actual exam, this study topic consists of: Life Cycle of Service Scheduling, Overseeing Scheduling, Describing Services and Recording Services.

MB2-423 dumps are available on the internet through different resources and in different formats. For simple formats, there is MB2-423 pdf and another simple and rather free format is MB2-423 vce. Microsoft proposes its online resources for the preparation of the exam like MSDN and Training and Certifications Newsgroups. MB2-423 practice tests are not yet available by Microsoft and likewise there is no MB2-423 book available in the market at the moment. There are different videos available on YouTube which are very helpful for MB2-423 practice. The cost for the training material can be lessened if candidates are able to arrange an MB2-423 voucher.

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